About Us

Founded in the sunshine state of Florida, USA in 2015, PetSpy® is a professional manufacturer of dog training collars and lifestyle pet product solutions. Our mission is to help people train their dogs using e-collar technology. PetSpy is a fast-growing company trusted by over 150,000 happy customers across the globe. Our products are distributed on two largest pet supply marketplaces in the United States – Amazon.com and Chewy.com accounting for 90% of online market share. Despite our rich expertise in dog training, we always consider customers’ feedback as a great opportunity for improving our products and services. At the end of the day, You are not just a customer for us – You are a significant part of the PetSpy Family!

Designed as the ultimate behavior shaping tools, PetSpy e-collars are perfect for all dog breeds above 10 pounds: Labrador, German Shepherd, Golden Retriever, Beagle, you name it! We recommend it for adult dogs and puppies starting from 6-month old. The stimulation intensity is fully adjustable from low to high levels, so you could fine-tune it for even the most stubborn dogs. Please remember that dog training is not just training the canine, it’s also teaching the people to understand the canine. Once there is an understanding of how dogs think, people can do a better job of training them. We all expect dogs to “just know” what we want, but the reality is, that isn’t going to happen without a lot of work. Our free dog training e-book will show you how to do it right.

PetSpy team

WARRANTY INFORMATION

PetSpy e-collars are covered by a 1-year replacement warranty. If your purchased item malfunctions or breaks within 1 year, we will send you a free replacement. No more than one replacement per purchased item. Replacement warranty does not apply to promotional orders with total discount greater than 30%. The warranty begins from the date of purchase. A purchase confirmation such as amazon order id is required for a claim. The warranty does not cover products with physical damage or if product is lost. PetSpy does not offer warranty for products purchased from unauthorized resellers such as online auctions.
PetSpy products are exclusively sold on Amazon.com and Chewy.com. Any other sources are considered as unauthorized resellers. The refund period is strictly limited to 30-days for all products starting from the date of purchase. Dog car seat covers and pet nail clippers have a limited lifetime warranty. Restrictions apply. Email us for details: support@petspystore.com.